Simple & Plus Benefits Club

CLUBS&PMEMBER
Simple & Plus Benefits Club

by Excelsior

One point of contact for all brands, priority service and benefits tailored to each new appliance.

Add to my orderSee pricing

Membership is optional. It adds to your legal warranties, which apply automatically and at no charge, and does not replace or limit them.

General benefits

A membership administered by SOS Warranty Services Inc. and sold by your retailer.

One point of contact

For all brands (concierge service).

Priority appointment scheduling

Priority booking for service appointments.

“No fault found” service visit

Diagnostic or service-call fee paid, up to $175 (taxes included), once per enrolled appliance.

Power-surge protection

Up to the original pre-tax purchase price of the appliance.

Also included: appliance replacement after more than three failures of the same part · parts sourcing and support during extended repairs.

Benefits for each appliance

Six appliance types: washer, dryer, range, refrigerator, freezer and dishwasher.

Laundry

Washer and dryer
  • Subject to availability, get a loaner while inoperable machine is being repaired
  • Transmission (washer) or motor (dryer) repair for up to 10 years
  • $100 laundry credit in total per membership

Cooking

Range
  • Subject to availability, get a loaner while inoperable machine is being repaired
  • Meal credit of up to $250 in total per membership
  • Broken door or rack (once)
  • Up to six temperature control knobs
  • Up to six wheels

Refrigeration

Refrigerator and freezer
  • Subject to availability, get a loaner while inoperable machine is being repaired
  • Compressor repair for up to 10 years
  • Frozen-food loss: up to $250 (refrigerator-freezer) or $500 (standalone freezer)
  • Up to two shelves or drawers

Dishwasher

Dishwasher
  • Pump assembly repair for up to 10 years
  • One cutlery basket (once)

“Up to 10 years” means no later than the tenth anniversary of the original delivery date, not ten years after a breakdown.

How it works

Four steps, from the store to your phone.

  1. You buy

    Add the membership to the purchase of your new appliance, based on the appliance price tier.

  2. Your retailer enrolls you

    Your retailer registers each appliance within 30 days of delivery.

  3. You receive your card

    Your digital membership card arrives in Apple Wallet or Google Wallet.

  4. Need service?

    Call Club Simple & Plus at 1-800-717-5623.

Simple & Plus Benefits Club by Excelsior membership card

Your digital membership card · Apple Wallet or Google Wallet

Pricing by tier

Choose the tier that matches the purchase amount of your appliance.

Purchase amount Membership price
$1 – $1,000 $159.99
$1,001 – $2,000 $199.99
$2,001 – $3,000 $239.99
$3,001 – $4,000 $269.99
$4,001 – $5,000 $299.99
$5,001 – $6,000 $349.99
$6,001 – $7,000 $399.99
$7,001 – $8,000 $449.99
$8,001 – $9,000 $499.99
$9,001 – $10,000 $549.99
$10,001 – $12,500 $599.99
$12,501 – $15,000 $649.99
$15,001 – $17,500 $699.99
$17,501 – $20,000 $749.99
$20,001 – $25,000 $799.99

Frequently asked questions

The essentials before you join.

Who is it for?
  • Individuals, for personal, family or household use, in Quebec.
  • New appliances purchased from a participating retailer and delivered on or after October 5, 2026.
  • Six appliance types: washer, dryer, range, refrigerator, freezer and dishwasher.
How long does the membership last?
The membership starts on the delivery date of the new appliance. Its term follows the manufacturer's warranty or the legal warranty of good working order under the Quebec Consumer Protection Act (5 or 6 years depending on the appliance type). Some benefits extend up to the 10th anniversary of delivery.
Can I cancel?
You can cancel the membership by contacting the retailer within 12 months of the purchase date, provided you have not used or benefited from the services included in the membership.
How does enrollment work?
Your retailer registers each appliance within 30 days of delivery (name, email, phone number, invoice number, delivery date, model and serial number). You then receive your digital membership card in Apple Wallet or Google Wallet.

Membership is optional. It adds to your legal warranties, which apply automatically and at no charge, and does not replace or limit them. Benefit periods, limits, conditions and exclusions apply. See the Terms and conditions.